Chloe Jones

The first thing you see is a beautiful, well-kept park, but the first thing you notice is the crumbling road as your car jolts hitting one of the many potholes in the streets of Rillito. A large number of the homes are abandoned and the streets are littered with trash. “Rillito’s a good town, but it’s a forgotten town. It’s a good community. But if you on the freeway and you blink, and you driving by, you miss it,” said Robert Brown, a lifelong resident of Rillito, Arizona. The community is adjacent to...

Recent efforts to reclassify 911 operators and dispatchers as first responders federally are stalled. Those who work in the Phoenix alarm room, like Maria Abeyta, may not see trauma like police officers and firefighters, but they hear it. After her break, Abeyta sits down in her chair in front of seven glowing computer screens, two keyboards and mice. She plugs her headset in and slides it through her hair. The police radio chatter starts to filter in. “10-4 shots fired … white male had a gun