Chloe Jones

Becoming American takes more than an application. The process is long and arduous, and it comes with struggles in and between each step. Stories and photos by Chloe Jones, Cronkite News

Recent efforts to reclassify 911 operators and dispatchers as first responders federally are stalled. Those who work in the Phoenix alarm room, like Maria Abeyta, may not see trauma like police officers and firefighters, but they hear it. After her break, Abeyta sits down in her chair in front of seven glowing computer screens, two keyboards and mice. She plugs her headset in and slides it through her hair. The police radio chatter starts to filter in. “10-4 shots fired … white male had a gun

PHOENIX – After nearly two decades, tens of thousands of calls and countless crises, a series of four calls broke Lauren Pacimeo. As a 911 dispatcher for the fire department, Pacimeo is trained to keep her composure on calls and always has. But in November, her 18 years in the dispatch room caught up with her. The first call was a battalion chief’s 14-year-old son with a fatal gunshot wound. Then she responded to a fire next to her aunt’s house. And after that, her friend dialed 911 when her s

Nature’s ASMR: How Deep Listening Could Help Save the Environment PHOENIX – Saguaros and cardons tower against a soft gray sky as a family of quail tiptoes through the brush. Flowers glisten with raindrops. Under a tree, a man stands motionless. His eyes are closed, and he’s smiling softly. Paine is an associate professor of digital sound and interactive media at the School of Sustainability at Arizona State University. He co-leads the Acoustic Ecology Lab, where he studies how sounds can help

People who live in Imperial Beach, California, in Naco and Nogales in Arizona and in Texas communities along the Rio Grande all say the same thing: When it rains, it stinks. The reason is a failing, aging network of pipes and wastewater treatment plants that run from Mexico into each of these communities. When heavy rains fall, the pipes often break and spill raw sewage on both sides of the border, causing not only a putrid odor but public health and environmental concerns...

‘The cellphone does everything’: Smartphones, internet access are key tools of 21st century migration LIMA, Peru – Many of the more than 700,000 Venezuelans who have fled to Peru have arrived with next to nothing: a backpack, perhaps, carrying a toothbrush, a change of clothes and, most important, a cellphone. For most, their phones are lifelines. “The Venezuelan has broken, has finished with that old adage that the best friend of man is the dog. For a Venezuelan, his best friend is the cellphone...

The first thing you see is a beautiful, well-kept park, but the first thing you notice is the crumbling road as your car jolts hitting one of the many potholes in the streets of Rillito. A large number of the homes are abandoned and the streets are littered with trash. “Rillito’s a good town, but it’s a forgotten town. It’s a good community. But if you on the freeway and you blink, and you driving by, you miss it,” said Robert Brown, a lifelong resident of Rillito, Arizona. The community is adjacent to...