Chloe Jones

PHOENIX – After nearly two decades, tens of thousands of calls and countless crises, a series of four calls broke Lauren Pacimeo. As a 911 dispatcher for the fire department, Pacimeo is trained to keep her composure on calls and always has. But in November, her 18 years in the dispatch room caught up with her. The first call was a battalion chief’s 14-year-old son with a fatal gunshot wound. Then she responded to a fire next to her aunt’s house. And after that, her friend dialed 911 when her s

People who live in Imperial Beach, California, in Naco and Nogales in Arizona and in Texas communities along the Rio Grande all say the same thing: When it rains, it stinks. The reason is a failing, aging network of pipes and wastewater treatment plants that run from Mexico into each of these communities. When heavy rains fall, the pipes often break and spill raw sewage on both sides of the border, causing not only a putrid odor but public health and environmental concerns...

‘The cellphone does everything’: Smartphones, internet access are key tools of 21st century migration LIMA, Peru – Many of the more than 700,000 Venezuelans who have fled to Peru have arrived with next to nothing: a backpack, perhaps, carrying a toothbrush, a change of clothes and, most important, a cellphone. For most, their phones are lifelines. “The Venezuelan has broken, has finished with that old adage that the best friend of man is the dog. For a Venezuelan, his best friend is the cellphone...