First of the first responders
PHOENIX – After nearly two decades, tens of thousands of calls and countless crises, a series of four calls broke Lauren Pacimeo.
As a 911 dispatcher for the fire department, Pacimeo is trained to keep her composure on calls and always has. But in November, her 18 years in the dispatch room caught up with her.
The first call was a battalion chief’s 14-year-old son with a fatal gunshot wound. Then she responded to a fire next to her aunt’s house. And after that, her friend dialed 911 when her s
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